DATE:
AUTHOR:
The Correlated team
All categories

New Slack App Notifications! 🚨

DATE:
AUTHOR: The Correlated team

If you're anything like us, you spend a BIG portion of your work day in Slack, which is exactly why we decided to invest a little time back into it.

Now, through Slack notifications powered by Correlated Playbooks, you can get more customer information than ever before at your fingertips!

What's new:

  • Reasons for receiving an alert

    • Based on the conditions you set, Correlated will include the specific reason a user or account triggered your Playbook. No more guessing!

  • Scoring "why"

    • If you've enabled Correlated's PQL Scoring, you'll now see a breakdown of the top 5 indicators that contributed to each unique score, so you know exactly why someone received a high, medium, or low score.

  • Recent activity stream

    • For any given user or account, see the most recent product events they performed for additional insight into their behavior / usage.

  • Easy-to-find trigger details

    • Choose additional information from your data sources to show up at the top of every notification - It's never been easier to surface important context to your reps so they're equipped to follow up!

Try our new Slack app today to make actioning alerts a breeze!

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