- DATE:
- AUTHOR:
- The Correlated team
New Slack App Notifications! 🚨
If you're anything like us, you spend a BIG portion of your work day in Slack, which is exactly why we decided to invest a little time back into it.
Now, through Slack notifications powered by Correlated Playbooks, you can get more customer information than ever before at your fingertips!
What's new:
Reasons for receiving an alert
Based on the conditions you set, Correlated will include the specific reason a user or account triggered your Playbook. No more guessing!
Scoring "why"
If you've enabled Correlated's PQL Scoring, you'll now see a breakdown of the top 5 indicators that contributed to each unique score, so you know exactly why someone received a high, medium, or low score.
Recent activity stream
For any given user or account, see the most recent product events they performed for additional insight into their behavior / usage.
Easy-to-find trigger details
Choose additional information from your data sources to show up at the top of every notification - It's never been easier to surface important context to your reps so they're equipped to follow up!
Try our new Slack app today to make actioning alerts a breeze!